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# Using Help Desk to Request Assistance From Your Provider

If your service provider offers the Help Desk solution integrated with the control panel, then you can use it to report your problems to your provider's technical support staff.

Note: If there is no Help Desk link in the navigation pane of your Panel, then it means that Help Desk is not available. In such a case, you should use other means to contact your hosting service provider when you need assistance.

In this chapter: Submitting a Problem Report to Your Provider Posting a Comment to Your Problem Report Closing the Ticket When Your Problem is Resolved